Shipping policy
Shipping Policy
Thank you for shopping with PetJoyPantry! We’re committed to delivering high-quality pet essentials straight to your door with reliable and timely shipping.
Shipping Locations
We currently ship within the United States only.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Time
Standard shipping typically takes 4-8 business days depending on your location.
Please note that during high-volume periods (such as holidays or promotional sales), shipping times may be slightly extended.
Shipping Fees
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Standard Shipping (4-8 business days): $4.99 flat rate
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Free Shipping on all U.S. orders over $50
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can use it to track your package at any time.
Delivery Issues
If you experience any issues with your delivery (e.g., delay, damaged package, or lost item), please contact us at:
📧 PetJoyPantrySupp@gmail.com
We’ll work quickly to resolve the issue and ensure your furry friend gets what they need!
Shipping Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses.